Role overview and Key responsibilities:

The O2C Accounts Manager owns the end-to-end order-to-cash cycle from order booking and invoicing through collections, cash application, and revenue recognition support ensuring accurate, timely billing and healthy cash flow while minimizing DSO and bad debt exposure.

Key Responsibilities

Order Management Billing
- Oversee accurate and timely invoicing (including e-invoicing/IRN compliance where applicable) in line with contract terms and GST regulations
- Ensure billing is synced with sales orders, delivery/service confirmation, and contractual milestones
- Review credit notes, debit notes, and billing adjustments for accuracy and approval compliance

Accounts Receivable Collections
- Drive collections against targets; monitor and reduce DSO (Days Sales Outstanding)
- Maintain aging reports and drive proactive follow-up on overdue accounts
- Set and track collection targets by customer/segment; escalate high-risk accounts
- Manage dispute resolution process with sales and customers

Cash Application Reconciliation




- Ensure timely and accurate application of customer payments (including parent-child account structures)
- Oversee reconciliation of customer ledgers, unapplied cash, and on-account balances
- Coordinate with banking teams on remittance matching

Reporting Compliance
- Publish AR aging, DSO, collection efficiency, and bad debt dashboards to leadership
- Support month-end/quarter-end close: revenue cutoffs, unbilled revenue, provisions
- Ensure GST, e-invoicing, and other statutory compliance across the O2C cycle
- Support internal/statutory audits with AR schedules and documentation

Process Systems
- Drive automation and process improvement across O2C (ERP/accounting systems like Zoho Books)
- Maintain SOPs and internal controls across order booking, billing, and collections
- Partner with Sales, Customer Success, and Operations to resolve systemic billing/collection issues

Team Management
- Lead and mentor th

📌 Accounts Manager u2014 Order To Cash (Pune)
🏢 PadCare Labs
📍 Pune