Company: Pratham Services Fincorp LLP
Location: Mumbai
Reports To: Sales Head
Contact on WA only (No calls): (phone hidden)
Job Summary
The Relationship Manager is responsible for acquiring new clients, managing existing relationships, achieving sales targets, and delivering suitable wealth management solutions including Mutual Funds, Life Insurance, and General Insurance. The role involves client servicing, business development, transaction execution, and maintaining accurate records while ensuring a superior client experience.
Key Responsibilities
- Build and manage client relationships.
- Make daily client calls and follow up on leads.
- Conduct one-to-one client meetings and portfolio reviews.
- Generate current business through referrals, upselling, and cross-selling.
- Process Mutual Fund, Life Insurance, and General Insurance cases.
- Prepare and send proposals to clients.
- Update client profiles, CRM, and meeting records.
- Coordinate with Operations for timely case execution.
- Participate in marketing campaigns and client engagement initiatives.
- Continuously enhance product knowledge and communication skills.
Key Performance Indicators (KPIs)
- Client calls and meetings
- New clients acquired
- Business generated (MF, Life & General Insurance)
- Lead conversion ratio
- Cross-sell and upsell achievements
- Portfolio reviews completed
- Referrals generated
- Timely and accurate documentation
- CRM/MIS updates
- Client satisfaction