Job Description AWS Cloud Support Engineer

Location: Greater Noida

Role Overview

We are seeking a skilled AWS Cloud Support Engineer to manage, monitor, troubleshoot, and optimize enterprise AWS cloud environments. The ideal candidate should have hands-on experience in AWS infrastructure operations, incident management, security, automation, backup, disaster recovery, and cloud cost optimization. The engineer will be responsible for ensuring high availability, performance, and security of cloud-hosted business-critical workloads while adhering to ITIL and operational best practices

Key Responsibilities

AWS Infrastructure Management
- Administer and support AWS services including EC2, VPC, IAM, S3, RDS, EFS, CloudWatch, Route53, Lambda, CloudTrail, Systems Manager, FSx, and Backup.
- Provision, configure, and maintain cloud resources following organizational standards and security policies.
- Manage AWS networking components including Load Balancers, Security Groups, NACLs, VPNs, and Transit Gateway.

Monitoring & Incident Management




- Monitor cloud infrastructure using CloudWatch and third-party monitoring tools.
- Investigate and resolve L1/L2/L3 cloud incidents and service requests.
- Participate in major incident management and root cause analysis activities.
- Ensure adherence to SLA and KPI commitments.

Security & Compliance
- Implement and maintain AWS security best practices.
- Manage IAM roles, policies, access controls, and encryption mechanisms.
- Support compliance requirements such as ISO 27001, SOC2, PCI-DSS, and organizational security policies.
- Review security findings and coordinate remediation activities.

Backup & Disaster Recovery
- Manage AWS Backup solutions and recovery procedures.
- Perform periodic backup validation and disaster recovery testing.
- Support business continuity initiatives.

Automation & DevOps Support
- Develop scripts using Python, Bash, or PowerShell for automation of repetitive tasks.
- Support Infrastructure-as-Cod

📌 Aws Cloud Engineer (Greater Noida)
🏢 Coforge
📍 Greater Noida