- BE/B.Tech or BCA graduates preferred with 0–1 year of experience (Freshers can also apply).
- Excellent communication, coordination, and problem-solving skills.
- Understand customer requirements and provide timely updates.
- Coordinate with customers and technical teams to ensure smooth issue resolution.
- Build robust customer relationships and act as the primary point of contact.
- Manage customer follow-ups and escalations to ensure customer satisfaction.