- Responsibilities
- Handle inbound/outbound customer calls to collect feedback.
- Interact with customers professionally and ensure a positive experience.
- Record customer feedback accurately in the system.
- Resolve basic customer queries or escalate when required.
- Maintain call quality and follow company guidelines.
- Achieve daily productivity and quality targets.
- Work collaboratively with the team to improve customer satisfaction.
📌 Walk-in || International Voice Process Executive (Noida)
🏢 Radical Minds
📍 Noida
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