- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues related to Oracle products.
- Collaborate with internal teams to identify and implement solutions for customer requests and problems.
- Develop and maintain documentation of technical issues and resolutions.
- Participate in training and knowledge-sharing sessions to enhance skills and expertise.
- Analyze and report on customer feedback and metrics to improve overall customer satisfaction.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Oracle Support Professional (Pune)
🏢 Infinite
📍 Pune
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