About Company:

Surprise Machi is India's leading creative surprise planning company, founded in 2016 in Chennai. We specialize in transforming moments into memories, from intimate birthday surprises to large-scale flashmobs, romantic proposals, movie promotions, and brand activations. With over 10,000 surprise events across 12+ cities, our passionate in-house team offers unique services such as private theatre experiences, musical surprises, gifting innovations, and exclusive venues like The Event Lab. Our collaborations include Equitas Bank, Sony Music, and Poorvika Mobiles, serving clients across India.

Job Description:

This is a full-time, in office role for a Client Coordinator based in Chennai. The Client Coordinator will be responsible for managing and nurturing client relationships, coordinating surprise events, and ensuring client satisfaction. Day-to-day tasks include client consultations, event planning and execution, coordinating with vendors, handling client queries, and providing exceptional service to enhance client experiences.

Roles & Responsibilities:





● Ability to manage multiple clients and events simultaneously under tight timelines.

● Strong coordination skills with vendors, artists, and internal teams.

● High attention to detail and a proactive problem-solving mindset.

● Willingness to work flexible hours, including weekends and evenings, based on event

requirements.

● Chennai-based candidate available for full-time, on-site work

● Passion for creating memorable experiences and delivering exceptional customer satisfaction.

Qualifications :

● Fresher's with bachelor's degree.

● Client relationship management and client consultation skills.

● Event planning and event coordination skills.

● Strong organizational and time management skills.

● Excellent communication and interpersonal skills.

● Problem-solving and decision-making abilities.

● Proficiency in MS Office and event management software.

● Bachelor's degree in Marketing, B

📌 Client Relationship Officer (Anna Nagar)
🏢 Surprise Machi
📍 Anna Nagar