KEY RESPONSIBILITIES

Project Management and Delivery - Six Sigma

Execute high impact strategic, transformational projects using suitable six-sigma methodology for Distribution Functions.

Mentor Lean Six Sigma/Design BB/GB projects for improving process efficiency, revenue, cost save/avoidance.

Facilitating change stakeholder management as part of transformational programs and improvement projects

Project management through robust governance, review structure and dash boarding to Sr. leadership, Sponsor, Champion and CFTs.

Work with project teams for representing the function/organization in various external/internal Quality Competitions.

Conduct internal/external benchmarking and in-sighting for best practice identification and replication

Process Excellence (Business Process Management System, BPM)

Process identification, documentation and managing version controls

Regular process gap analysis with business teams with solution identification and monitoring to ensure deployment





Work with business training teams to design process level training and certification program and drive adoption in partnership with business

Designing process flow diagrams on ARIS

Quality Culture and Capability Building

Building and measuring Quality – DNA through optimum trainings and other initiatives (Trainings include Yellow Belt, GB, BB, Basic Tools etc.)

Reporting of Quality initiatives to Sr. management

Support in last mile deployment of all Quality initiatives at functional level

MEASURES OF SUCCESS

Six Sigma project closures

Business Impact achieved

BPM task completion

Driving QDNA at functional level

Monthly governance and dash boarding

KEY RELATIONSHIPS (Internal /External)

Internal: Business heads, Quality head,Cross functional teams, Quality team, Sellers

External: As applicable (End Customers, business partners)

KEY COMPETENCIES/SKILLS

Lean Six Sigma

Design Thinking

Innovation Tools

Stakeholder Management

Project management

Change Management

Ana

📌 Senior Manager (India)
🏢 Axis Max Life Insurance
📍 India