College Gyan is India's premier online and distance education platform, dedicated to connecting students with UGC-accredited institutions offering undergraduate, postgraduate, diploma, and certificate programs. Our innovative platform allows users to compare over 55 online universities based on key criteria like student ratings, accreditations, and fee structures. We provide personalized mentoring sessions at no cost, ensuring tailored guidance for students. With a team of over 20 professionals, we support over 1,000 students annually and facilitate admissions for 100 individuals into esteemed universities.
Working Hours:
10 AM to 7 PM
Working Days:
Monday to Saturday
Location: Sector 2, Near Sector 15 Metro Noida
Salary: 15k to 35k Per Month
Job Description:
Responsibilities:
1. Conduct outbound calls to potential customers from a curated list, focusing on online UG/PG/MBA programs.
2. Introduce and clearly articulate the benefits of College Gyan’s offerings and services to prospective students.
3.
Utilize active listening to assess customer needs and provide tailored product information.
4. Address customer inquiries, resolve objections, and handle concerns professionally and knowledgeably.
5. Maintain accurate records of customer interactions within the CRM system.
6. Meet or exceed daily, weekly, and monthly call targets.
7. Follow up with leads who have shown interest but have not yet enrolled.
8. Stay informed about product knowledge, market trends, and competitor offerings to effectively communicate benefits.
9. Collaborate with the sales team to generate qualified leads and opportunities for further engagement.
10. Engage in ongoing training and development to enhance sales techniques and product knowledge.
11. Mentor and train junior telemarketing executives, providing guidance on best practices and effective sales techniques.
12. Monitor team performance, providing feedback and support to help achi