We are seeking a detail-oriented Operations Specialist to join our growing team. In this role, you will work closely with clients to support day-to-day business operations, ensuring data accuracy, maintaining operational excellence, and delivering high-quality outcomes.

The ideal candidate should possess strong analytical skills, excellent communication abilities, and hands-on experience with spreadsheets, CRM systems, and operational processes. You will collaborate with internal teams and clients to resolve operational challenges, improve processes, and deliver exceptional client service.

Experience: 3+ Years

Employment Type: Full-Time

Work Shift: 1:00 PM – 10:00 PM (IST)

Education: Bachelor's degree in any discipline
Key Responsibilities:
- Manage day-to-day operational activities with accuracy, efficiency, and timely delivery.
- Communicate directly with clients through email and virtual meetings to support operational requirements.
- Perform data auditing, validation, reconciliation, and quality checks across multiple systems.
- Maintain operational documentation, reports,



and business records.
- Identify, investigate, and resolve data discrepancies while ensuring high data quality standards.
- Collaborate with internal teams and clients to resolve operational issues and improve service delivery.
- Support process improvement initiatives to enhance operational efficiency, accuracy, and scalability.
- Prepare operational reports and provide timely updates to clients and internal stakeholders.
- Ensure compliance with established processes, quality standards, and service level agreements (SLAs).
Experience & Qualifications:
- 3+ years of experience in operations, business operations, or a similar client-facing role.
- Excellent verbal and written communication skills in English.
- Robust proficiency in Google Sheets and Microsoft Excel.
- Experience working with CRM platforms and other operational tools.
- Strong analytical, problem-solving, and organizationa

📌 Operations Specialist (Udaipur)
🏢 ArcGate
📍 Udaipur