POSITION
: – Product Manager (Patient Payments & RCM Platforms)

LOCATION
:
Sri Lanka / India

PACKAGE:
USD 2500- 3500 per month

WORK MODEL:
REMOTE

Experience:
5–10 years

Employment Type:
Full time

About the Role

We are seeking a
Product Manager – Patient Payments & RCM Platforms
to lead the development and optimization of a US healthcare patient payment collection platform. This role focuses on improving revenue cycle outcomes such as
AR reduction, payment conversion, and patient engagement
through data-driven product strategy and strong technical execution.

The ideal candidate has experience in
technical product management, integrations, and US healthcare or payments-based SaaS platforms
.

Key Responsibilities

Product Ownership
- Own and manage the product roadmap for patient payments and RCM workflows.
- Translate business requirements into PRDs, user stories, and acceptance criteria.
- Collaborate with Engineering and QA to ensure timely and high-quality delivery.

Technical Product Management




- Define integration strategies with Practice Management Systems (API, file-based, DB sync, RPA).
- Oversee data flows for invoices, payments, refunds, reconciliation, and posting back to PMS/EHR systems.
- Ensure scalability, security, compliance, and auditability of the platform.

Product Performance & KPIs
- Define and track key metrics such as:
- AR reduction & time-to-cash
- Payment conversion rates
- Collection efficiency
- Refund/reconciliation accuracy
- Product adoption and retention
- Use data insights to drive roadmap prioritization and improvements.

Product Activation
- Improve patient payment journeys (online payments, installments, partial payments).
- Support activation strategies (SMS, email, QR-based payments, statements).
- Work with Customer Success to improve onboarding and time-to-value.

Cross-Functional Collaboration
- Partner with Engineering, Sales, Operations, and Client IT teams.
- Support client implementations and integration discussio

📌 Product Manager (India)
🏢 Career141
📍 India