Job Description – Windows L3 Engineer

Position: Windows L3 Engineer
Experience: 6–10 Years
Location: Bandra Mumbai
Employment Type: Full time

Job Summary

We are seeking a highly skilled Windows L3 Engineer to manage and support enterprise Windows infrastructure, virtualization platforms, Microsoft 365, storage environments, and endpoint security solutions. The ideal candidate will possess strong troubleshooting capabilities, extensive hands-on experience in Windows Server administration, VMware/Nutanix, SAN storage, Microsoft 365, and enterprise backup solutions. The role involves handling critical incidents, driving infrastructure improvements, and providing technical leadership to L1/L2 support teams.

Key ResponsibilitiesWindows Infrastructure
- Administer and maintain Windows Server 2016, 2019, 2022, and 2025 environments.
- Manage Active Directory, DNS, DHCP, Group Policy, and Windows Services.
- Perform Windows Server patching, upgrades, and compliance activities.
- Implement server hardening and security best practices.
- Conduct Root Cause Analysis (RCA)



for critical incidents.
- Handle server performance monitoring and troubleshooting.

VMware & Nutanix Administration
- Administer VMware ESXi and vCenter environments.
- Provision and manage virtual machines, snapshots, templates, and vMotion.
- Monitor virtualization infrastructure performance and capacity.
- Support Nutanix AHV and Prism environments.
- Perform virtualization upgrades and maintenance activities.

Microsoft 365 Administration
- Manage Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
- Handle user provisioning, licensing, mailbox administration, and mail flow troubleshooting.
- Support hybrid Exchange and Active Directory environments.
- Implement Microsoft 365 security, compliance, and governance policies.

Storage & SAN Administration
- Administer enterprise storage platforms (Dell EMC, NetApp, HPE).
- Configure and maintain SAN/NAS storage environments.
- Perform LUN

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