Company Description - Our client is reputed chain of Skin tratment(Dermatology) and hair trnsplant clinics in NCR

Role Description
The Front Office Manager from the hospitality industry will oversee daily front office operations, ensuring smooth check-in and check-out processes, efficient handling of guest inquiries, and high standards of customer service. This full-time role is on-site and based in Trivandrum, requiring close coordination with reception staff, housekeeping, and other departments to maintain a welcoming and professional environment. The manager will be responsible for supervising front office team members, managing schedules, maintaining office systems, and monitoring guest satisfaction metrics. Additional responsibilities include addressing escalated guest concerns, training and mentoring staff, ensuring adherence to hospitality standards and procedures, and preparing basic reports on front office performance and occupancy.

Qualifications




- Candidates should possess robust Front Office and Customer Service skills to manage guest interactions and reception operations effectively.
- Candidates should possess Customer Satisfaction and Communication skills to handle guest feedback, resolve issues, and maintain professional interactions.
- Candidates should possess Office Administration skills to oversee documentation, records, and coordination of front desk activities.
- Relevant experience in hospitality front office management or supervisory roles, preferably in hotels or resorts or airlines.
- Ability to lead and motivate a team, with a focus on service quality and operational efficiency.
- Strong organizational and time-management abilities, with attention to detail and problem-solving skills.
- Proficiency in basic computer applications and familiarity with hotel management or front office software is beneficial.

Salary - 40k+ can be higher

📌 Front Office Manager (New Delhi)
🏢 Sharmunjay
📍 New Delhi