Working Hours: 8.5 hours/day (Singapore Shift)
Role Requirements:
- This position currently requires Work from Home during Singapore Shift as per project needs.
- The candidate must be flexible to travel based on business requirements during this period.
- There may be a prepone in shift timing, which will be reviewed post-transition.
- Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.
Collections Responsibilities
- Contact customers via email, phone, or portals to follow up on overdue invoices.
- Review and analyze accounts receivable aging reports to prioritize collection efforts
- Identify and resolve billing disputes or discrepancies that delay payments.
- Record and monitor customer promises to pay and follow up accordingly
- Send systematic reminders and escalation notices based on aging buckets
- Provide inputs to finance teams for accurate cash flow forecasting
- Reconcile customer accounts to ensure accurate outstanding balances
- Coordinate to confirm payment status and resolve unapplied cash issues
- Escalate high-risk or non-responsive accounts to senior management
- Identify customers with deteriorating payment behavior and flag for credit review
- Generate collection performance reports.
- Maintain records of all collection activities for audit and compliance purposes.
- Build and maintain skilled relationships with customer finance contacts.
- Suggest and implement improvements to enhance collection effectiveness.
- Ensure all collections are posted and disputes are addressed before financial close.
Order Processing Responsibilities
- Review orders received from Retained Organization (RO) for accuracy as per pre-defined format
- Perform technical, commercial and administrative validation on a customer order
- Record daily volumes, rejectio
📌 Executive OTC (Mumbai)
🏢 NEC Software Solutions
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.