Role Purpose:
The Regional HR Operations Manager is responsible for managing and executing end-to-end HR operational processes across the assigned region. This role ensures seamless HR service delivery, statutory compliance, policy implementation, and employee lifecycle management to support organizational goals.
Duties and Responsibilities:
HR Operations & Employee Lifecycle
- Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, and exits across the region.
- Ensure accurate and timely execution of HR transactions in HRMS.
- Oversee documentation, employee records, and data integrity.
- Ensure compliance with all applicable labor laws (Shops & Establishment Act, PF, ESIC, Gratuity, Bonus, etc.).
Employee Engagement & Frontline Interaction
- Act as the primary HR touchpoint for employees, ensuring high responsiveness.
- Conduct regular floor walks and employee listening sessions.
- Capture employee feedback, identify trends, and share insights with HR leadership.
- Collaborate with managers to proactively resolve employee concerns.
HR Analytics, Dashboards & Reporting
- Own and track key HR metrics such as attrition, attendance, manpower analytics,, etc.
- Develop and maintain dashboards to support strategic business decisions.
- Prepare monthly/quarterly HR reports with high accuracy and data-based insights.
Payroll & Benefits Administration
- Coordinate for regional payroll inputs and ensure payroll accuracy in collaboration with the payroll team
- Resolve payroll and advantages-related employee queries.
Employee Relations
- Support in Implementing change of HR policies and HR Processes
- Handle employee grievances, disciplinary actions, and domestic inquiries where required.
- Promote a positive employee experience and healthy workplace culture.
Regional HR Support
- Act as the primary HR point of contact for employees.
- Maintain attrition analysis and workforce metrics.
- Provide HR operational insights
📌 HR Operations (Pune)
🏢 Accelya
📍 Pune