Required Skills & Experience:
- Strong experience in ServiceNow ITSM, HRSD, and CSM modules.
- Hands-on experience in ServiceNow development and scripting.
- Good knowledge of REST/SOAP APIs and integrations.
- Experience with Service Portal and widget development.
- Understanding of MID Server and integration architecture.
- Experience in ServiceNow implementations involving Discovery, Service Mapping, and Event Management.
- Solid understanding of ITSM processes and ITIL framework.