Business Function

Consumer Banking Group (CBG) enables and empowers the bank through an effective, agile, and resilient operating model with a strategic focus on productivity, quality, controls, technology, people capabilities, and innovation. Within CBG, we manage critical banking processes and leverage data-driven insights to enhance customer experience, operational efficiency, and business decision-making across multiple banking channels.

Key Responsibilities

Business Analysis & Data Insights
- Partner with business stakeholders to understand business objectives, processes, reporting requirements, and data needs.
- Gather, analyze, document, and validate business and functional requirements for data-driven initiatives.
- Translate business requirements into analytical requirements, data definitions, reporting specifications, and user stories.
- Perform data analysis to identify trends, patterns, anomalies, and opportunities that support business decision-making.
- Develop actionable insights and recommendations through data exploration and analysis.





Data Management & Analytics
- Perform data extraction, validation, reconciliation, and analysis using SQL, PySpark, Sparkola, and Excel.
- Analyze large datasets to ensure data quality, completeness, consistency, and accuracy.
- Support the creation and maintenance of datasets used for business reporting, dashboards, and analytics.
- Work with data engineering and technology teams to validate data transformations, business rules, and data lineage.
- Support development and enhancement of reports and dashboards using platforms such as QlikSense and Superset.

Stakeholder Management & Collaboration
- Act as a bridge between business users, operations teams, and technology teams to ensure successful delivery of business requirements.
- Facilitate requirement gathering sessions, workshops, and user acceptance testing (UAT).
- Collaborate with stakeholders to define KPIs, metrics, and reporting standards.
- Provide dat

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