Job Summary
- We are looking for a proactive and relationship-driven Key Account Manager to represent G Internet Broadband among our channel partners.
- This role requires frequent field visits, robust relationship management, and hands-on problem-solving to ensure partner satisfaction and loyalty.
Key Responsibilities
- Visit a minimum of 5 partners daily (retailers, distributors, installers, channel partners)
- Build and maintain strong, long-term partner relationships
- Understand partner concerns related to billing, activations, commissions, and technical support
- Resolve queries and escalate critical issues for quick closure
- Promote company plans, schemes, and initiatives
- Gather market feedback & competitor insights
- Submit daily reports, visit logs, and partner feedback
- Ensure high partner satisfaction, engagement, and retention
- Support partners in activations,
complaints, and service issues
- Working Style
- Field Work: 60
- 70% (partner visits)
- Office Work: Daily reporting, documentation, coordination
Requirements
- Experience: 1-4 years (field sales / channel management / customer service / relationship management)
- Industry Preference: Telecom / Broadband
- Education: Graduate (any discipline)
- Age: 23-32 years
- Strong communication & interpersonal skills
- Customer-focused, proactive, and solution-oriented
- Ability to handle pressure and resolve conflicts
- Basic knowledge of MS Excel & Word
- Must own a two-wheeler with valid driving license
- Local candidates from Bengaluru preferred .