This role is responsible for overseeing and auditing project orders and quotations to ensure compliance with company policies and standard operating procedures (SOP). This role involves collaboration with various stakeholders, including sales coordinators, logistics teams, and product management, to enhance operational efficiency and drive revenue growth. The ideal candidate will have a robust background in sales operations and a proactive approach to identifying and mitigating potential revenue leaks.
Key Responsibilities:
- Conduct thorough reviews and audits of project orders submitted by sales coordinators, ensuring adherence to established SOPs and guidelines
- Perform random checks on special rate retail orders, such as display orders and special scheme orders, to identify any discrepancies
- Communicate audit findings to branch sales coordinators promptly, recommending corrective actions to prevent revenue leakage
- Follow up with branches to secure original project and special rate purchase orders (POs) for accurate filing and record-keeping
- Analyze quotations provided to customers, identifying policy gaps and communicating necessary adjustments to branch and HO Business Analytics teams
- Prepare and maintain documentation related to ARC/MOU agreements with major corporate accounts, ensuring safe storage at the head office post-signature
- Distribute price revision circulars and pending order updates to key builders and developers to mitigate potential revenue loss due to price changes
- Supervise sales coordinators to process orders subject to price escalation, ensuring compliance with policy guidelines
- Drive the liquidation of discontinued and surplus stock through various channels, including trade, OC, and project sales
- Review liquidation performance at both the item and dealer levels, setting targets to expedite the process
- Collaborate with the logistics team to review pending orders and take action when stock availability does not meet order de