Job Description

We are seeking a proactive IT Infrastructure / ICCC Support Engineer to ensure the smooth operation of ICCC, Safe City, and Video Surveillance solutions. The ideal candidate should have experience in VMS, servers, storage, networking, virtualization, and Windows/Linux environments, with strong troubleshooting, incident management, and cross-functional coordination skills to maintain high system availability and service excellence.

Key Responsibilities:
- Ensure smooth operations and service continuity of ICCC and surveillance solutions in a mission-critical environment.
- Manage and support enterprise applications and associated IT infrastructure.
- Coordinate with customers, internal teams, and OEM partners for timely issue resolution and service delivery.
- Monitor system performance, service availability, and overall operational health of deployed solutions.
- Drive incident management, root cause analysis, and implementation of corrective actions.
- Support project deployment, commissioning, and post-go-live activities.
- Maintain technical documentation,



reports, and compliance-related records.
- Work closely with cross-functional teams to achieve project milestones and service commitments.

Required Technical Skills:
- Experience working on ICCC, Safe City, Smart City, Video Surveillance, or similar projects.
- Good understanding of Video Management Systems (VMS), Video Analytics (VA), and Facial Recognition Systems (FRS).
- Robust knowledge of Server and Network Switch technologies.
- Hands-on experience with Virtualization platforms and Virtual Machine (VM) management.
- Knowledge of High Availability (HA), Clustering, and Failover solutions.
- Understanding of Enterprise Storage technologies including SAN, NAS, RAID configurations, and backup solutions.
- Familiarity with Windows Server and Linux environments.
- Knowledge of networking concepts such as TCP/IP, VLANs, Routing, Switching, and Firewall technologies.
- Experience in infrastruc

📌 IT Infrastructure (New Delhi)
🏢 Transline Technologies
📍 New Delhi