Position: Head of Data Analytics

Key Responsibilities:
- Define and execute the organization's data analytics strategy aligned with business objectives.
- Provide actionable insights and recommendations to improve revenue, profitability, customer satisfaction, operational efficiency, and business growth.
- Analyze sales, CRM, technical services, and operations data to identify trends, revenue leakages, conversion gaps, customer issues, and improvement opportunities.
- Develop executive dashboards, MIS reports, KPI/KRI scorecards, and performance monitoring frameworks.
- Lead the design and optimization of analytics infrastructure on GCP and BigQuery.
- Oversee ETL processes, data pipelines, automation initiatives, API integrations, and data governance.
- Integrate data from multiple business platforms, including Salesforce, LeadSquared, Looker, BigQuery, ERP, CRM, and other systems.
- Partner closely with the CEO and business leaders to support strategic and operational decision-making.
- Identify process inefficiencies, operational bottlenecks, business risks,



and cost optimization opportunities across functions.
- Establish data quality standards, reporting governance, and best practices across the organization.

Team Leadership & Capability Building
- Build, structure, and scale the data analytics function based on evolving business requirements.
- Hire, mentor, develop, and retain a high-performing team of 510 data analysts, BI developers, and data engineers.
- Define team goals, performance metrics, career development plans, and capability-building initiatives.
- Foster a culture of ownership, innovation, continuous improvement, and business partnership within the analytics team.
- Ensure timely delivery of analytics projects, reports, dashboards, and business insights.

Required Skills:
- Strong expertise in Google Cloud Platform (GCP) and BigQuery architecture
- Experience in Dashboard Development, Business Intelligence, and Data Visualization
- Solid under

📌 Head Data Analytics (Chennai)
🏢 Nibav Lifts
📍 Chennai