Key Responsibilities
- Accounts Receivable Operations
- Post and balance daily cash applications.
- Prepare journal entries and maintain filing records.
- Perform general account reconciliations.
- Cash Application & System Updates
- Execute direct debit runs and manage rejections.
- Update Oracle ERP systems with accurate financial data.
- Investigate unapplied payments and ensure proper allocation.
- Analysis & Audit Support
- Analyze receivable accounts and investigate discrepancies.
- Prepare audit documentation and reports.
- Customer & Stakeholder Engagement
- Provide information on payments, refunds, and AR queries.
- Collaborate with customers, sales teams, and finance functions to resolve issues.
- Compliance & SLA Adherence
- Ensure timely delivery of tasks within defined SLAs.
- Support process improvements and automation initiatives.
Required Professional & Technical Expertise
- Commerce graduate with 3-6 years of experience in Order to Cash (O2C).
- Robust accounting knowledge and understanding of accounting principles.
- Hands-on expertise in cash application automation and touchless settlement.
- Experience in monitoring account statuses against defined metrics.
- Skilled in report building and account analysis.
- Ability to identify and implement process improvements under mentorship.
Preferred Professional & Technical Expertise
- Proficiency in MS Office and ERP systems (Oracle, SAP, etc.).
- Experience in change management initiatives.
- Strong collaboration, negotiation, and communication skills.
- Ability to work under tight timelines and achieve business metrics.
- Continuous learning mindset through workshops and publications.