Location:This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.
Shifts- UK/US shifts
About the role
The Services Delivery function is responsible for delivering professional and managed services to our clients across a full range of technology and software offerings, delivering a scaled, consistent client experience and methodology through four centres of excellence (COE). The Service Design Delivery team take the lead on designing client solutions in partnership with our clients before planning and executing the end-to-end engagement. The Engineering team provide cutting-edge migration and implementation activities both automated and scripted, to achieve maximum efficiency, consistency, and performance. The Customer Operations team provide high-quality customer support across the region from multiple delivery centres. The Licence Consulting team provide expertise in optimisation and compliance services to clients on-premise or in the cloud, maintaining cost efficiency and savings.
Complementing our COEs are the Service Delivery Management team.
As a SLS Consultant you will
- Own and drive the completion of operational implementation of SAM tooling, including but not limited to data preparation and configuration in the tooling, core enablement for clients (where in scope).
- Delivers a variety of licensing analyses and reconciliations independently, using the population of SLS Analysts to perform data gathering, preparation and analysis.
- Responsible for ensuring the quality assurance of SLS Analysts work.
- Responsible for coordinating multiple concurrent tasks for own work and SLS Analysts in an ef ficient manner including tracking progress against deadlines and expected effort, as well as addressing issues such as anomalies and conflicts.
What were looking for:
- Education:
- Bachelors/Mastersdegreeinarelated field(e.g. IT, Business orFinance)andcandemonstrateequivalent work experience.
- Qualifications:
📌 SLS Consultant (Gurugram)
🏢 Insight Direct India
📍 Gurugram
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