Location: Nellore, Andhra Pradesh
Salary: ₹18,000–₹25,000 per month + Performance Incentives
Working Hours: 9:00 AM – 6:00 PM
Openings: 20
Job Summary
As a Customer Relationship Manager (Telecaller), you will be responsible for interacting with customers over phone calls, building strong relationships, addressing their queries, and promoting the company's products or services. Your goal is to maintain customer satisfaction while achieving sales and performance targets.
Key Responsibilities
- Make outbound and receive inbound customer calls.
- Explain products, services, or offers clearly and professionally.
- Build and maintain positive customer relationships.
- Follow up with leads and existing customers.
- Resolve customer queries and provide appropriate solutions.
- Maintain accurate records of customer interactions in the CRM system.
- Meet daily, weekly, and monthly calling and sales targets.
Required Skills
- Good communication skills in Telugu (English/Hindi is an advantage).
- Robust interpersonal and persuasion skills.
- Basic computer knowledge and familiarity with CRM tools is a plus.
- Ability to handle customer objections patiently and professionally.
- Target-oriented with a positive attitude.
Preferred Qualifications
- Intermediate, Diploma, or Graduate (depending on company requirements).
- Freshers and experienced candidates may apply.
- Experience in telecalling, customer service, or sales is an added advantage.
Benefits
- Fixed salary of ₹18,000–₹25,000 per month.
- Attractive performance-based incentives.
- Career growth opportunities.
- Training and skill development.
- Friendly and supportive work environment.