The Chance:

Avantor is looking for Analyst Change and Configuration Management as a member of IT Service Management monitoring team, reporting to the Senior Manager of IT Services, you will be responsible to monitor servers, networks, databases, storage and backup devices for proactive identification of incidents. In this well-respected IT group, you will enjoy a wide variety of self-directed work within a supportive team environment.

MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
- Support end-to-end Change Management processes in alignment with defined standards and procedures
- Review change requests for completeness and accuracy before submission for approvals
- Coordinate change schedules and maintain the change calendar
- Prepare and host Change Advisory Board (CAB) meetings, including documentation and follow-ups
- Ensure proper documentation and audit readiness for all change records
- Assist to maintain and update Configuration Items (CIs) in the CMDB to ensure data accuracy and completeness
- Support CI lifecycle activities including creation,



modification, and retirement
- Assist in maintaining CI relationships
- Ensure compliance with established Change and Configuration Management processes
- Monitor process adherence and highlight deviations to the Assistant Manager
- Support the tracking and reporting of KPIs and SLAs
- Assist in audit preparation by maintaining required documentation.
- Support the coordination of Major Incident bridges and ensure timely communication to stakeholders
- Track major incident progress, actions, and resolution updates in real time
- Ensure all major incidents are properly logged, categorized, and documented
- Assist in preparing and publishing incident communications and status updates
- Coordinate with technical teams to ensure adherence to defined MIM processes
- Support post-incident reviews (PIRs) by gathering data, timelines, and documentation
- Maintain records of major incidents for rep

📌 Analyst Change and Configuration Management (Coimbatore)
🏢 VWR International
📍 Coimbatore