SBU DHARANA SHILLIM RETREAT Department SALES MARKETING Designation SALES MANAGER MICE Direct Reporting to Head of Sales Marketing Grade C Direct Reporting to Head of Sales Marketing Indirect Reportees Direct Reportees Head of Sales, Revenue Manager, Marketing. Comm. Manager Location Mumbai / Pune
JOB OBJECTIVE
- In charge of efficient management of the MICE sales team in order to meet the Retreat s brand positioning business objectives.
- Assist Head of Sales and Marketing to develop Retreat/ Brand Sales Marketing vision, and departmental and Retreat Strategy Development, in line with the overall Vision, Positioning and Strategy of the Retreat.
- Plays a strategic role to innovate, recommend, develop, and implement strategies to achieve brand positioning, maximize sales revenue and ensure guest satisfaction.
- To strive for excellence both in terms of organizational profitability and creation of a congenial work culture.
KEY RESPONSIBILITIES
Strategic (Direct ownership)
- Assist Head of Sales and Marketing in designing business strategy for positioning,
maintaining / improving the revenue generation and RevPAR of the Retreat. Stay updated in changing wellness trends to stay competitive in the business.
- Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based guest relationships that enable achievement of retreat sales objectives, to develop strategies to maximize Revpar, profitability and grow market share.
- Actively up-sells each business opportunity to maximize revenue chance.
- Achieves personal and team related revenue goals.
- Ensures business is turned over properly. Responsible for driving guest loyalty by delivering service excellence throughout each guest experience.
- Functions as the strategic business leader of the Retreats Sales Department and is responsible for property reactive sales.
- Must introduce 25 new guests every year and drive a 15% revenue growth ove