We are seeking a dedicated and enthusiastic Inbound Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Respond to inbound calls and assist customers with their inquiries, issues, and requests
- Provide accurate and timely information regarding products and services
- Maintain a positive and professional demeanor in all customer interactions
- Document all customer interactions and feedback into the system
- Collaborate with team members and other departments to resolve customer issues
- Stay updated on company policies, procedures, and product information
Shift Details:
- Day Shift: 9:00 AM 6:00 PM
- Six Days of Work per Week
- One Rotational Day Off
Eligibility Criteria:
- Minimum Educational Qualification: 12th Grade
- Proficient English Communication Skills (Level V5/V6)
- Open to both Freshers and Experienced Candidates
Additional Information:
- This is an Inbound Process (no fieldwork required)
- Enjoy a stable day shift and a qualified work environment
- Opportunities for career advancement and personal development
- Immediate joining is expected
Compensation:
- upto 3 lpa
How to Apply:
If you meet the eligibility criteria and are excited about this opportunity, we encourage you to submit your application. Join our team and be a part of a supportive and dynamic work environment
Thank you for considering a career with us
📌 Customer Support Representative (Noida)
🏢 Firstmeridian Global Services
📍 Noida
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