We are seeking a Senior Technical Lead Site Reliability Engineer to own the reliability, scalability, performance, and operational integrity of critical production services. This role is accountable for the full-service lifecycle, from design and deployment readiness through production operations, incident response, and continuous improvement. Reliability is a core engineering responsibility, requiring strong software engineering skills and autonomous operation across AWS, hybrid data centers, and customer-hosted environments.

Roles and Responsibilities
- Own production services end to end. Accountable for reliability, availability, scalability, performance, and operational health.
- Define and manage SLIs and SLOs, using error budgets to guide delivery decisions.
- Influence of service and system design to improve fault tolerance, observability and operational sustainability.
- Debug complex production issues across application code, services and infrastructure using software engineering practices.
- Perform root cause analysis using logs, metrics, traces, and code-level investigation.




- Build automation and self-healing mechanisms to prevent repeat failures.
- Execute production changes (patching, certificate management, software releases) with safety, automation, and observability.
- Design and operate production observability aligned to service health and customer impact.
- Lead and participate in incident response for high-severity events.
- Collaborate with engineering, product, architecture, and operations teams.
- Operate with autonomy and sound judgment in reliability decisions.

Qualifications
- 8 t0 12 years of hands-on Site Reliability Engineering or reliability-focused engineering experience with end-to-end service ownership.
- Proven operation at a senior engineering scope with accountability for reliability outcomes.
- Robust software engineering skills in C#, .NET, Java, Python, React, or similar technologies.
- Practical experience applying SRE pri

📌 Sr. TL SRE (Hyderabad)
🏢 Vertafore
📍 Hyderabad