Key Responsibilities
- Manages and maintains service compliance of IT and service assets in line with business and regulatory requirements, identifies and assesses associated risks and communicates them, and ensures asset controllers, infrastructure teams, and the business coordinate to optimize value, maintain control, and uphold legal compliance.
- Owns client requirements (solutions and analysis, issue resolution), manages consultancy scope and delivery to meet objectives, identifies and recommends options, facilitates stakeholder collaboration to address needs and implement solutions, and enhances client capabilities by ensuring proposed solutions are understood and effectively exploited.
- Oversees contractual fulfilment, uses KPIs to monitor and challenge performance, develops strategies for underperformance and compliance failures, evaluates and advises on changes, negotiates variations and secures authorization, engages stakeholders and experts for review and benchmarking, and implements change management protocols to drive continual improvement.




- Provides and oversees specialist ITAM advice that informs operational leadership and translates strategy into operations, consolidates expertise from internal and third-party sources to deliver coherent, sound guidance aligned to organizational objectives, and supports and promotes the development and sharing of specialist knowledge across the organization.
- Leads cost management strategies, policies, and procedures; provides authoritative guidance on cost optimization; oversees complex cost models and reporting; presents to senior stakeholders to enable data-driven decisions; and promotes a culture of cost consciousness and continuous improvement.
- Plans, organizes, and conducts audits across complex domains and the supply chain; confirms scope and objectives aligned to audit programmes and policies; determines investigation methods; presents findings on control effectiveness and efficiency; provides audit advi

📌 SLS Consultant Sr (Gurugram)
🏢 SteerLean
📍 Gurugram