Principal Accountabilities
- Drive business growth, revenue generation, profitability, and achievement of sales targets across assigned branches, regions, or products.
- Develop and execute sales, product, operational, and business strategies aligned with organizational objectives.
- Recruit, train, coach, and manage teams including Sales Officers, Relationship Managers, Team Leaders, DSAs, Contact Center staff, and branch personnel.
- Build and maintain robust relationships with customers, channel partners, OEMs, dealers, connectors, referrers, and key stakeholders.
- Manage sales operations from lead generation to loan disbursement, ensuring process adherence and customer satisfaction.
- Oversee customer onboarding, credit card sales, collections, customer service, and operational activities across assigned locations.
- Monitor portfolio performance, disbursements, collections, reconciliation, delinquency, NPAs, and key business metrics.
- Ensure compliance with regulatory requirements, internal policies, audit standards, legal guidelines, and risk management frameworks.




- Conduct market research, competitor analysis, and portfolio reviews to identify growth opportunities and product enhancements.
- Collaborate with Credit, Operations, Risk, Treasury, Legal, Compliance, Technology, Marketing, and Finance teams to drive business outcomes.
- Develop, launch, and manage lending and financial products, including secured and unsecured loans, LAP, machinery finance, medical equipment finance, and fintech solutions.
- Drive process improvements, digital transformation initiatives, operational efficiencies, and automation projects.
- Lead funding, supply chain finance, collections, and customer service functions while ensuring quality standards and service excellence.
- Prepare and present business performance reports, MIS, audits, forecasts, budgets, and strategic recommendations to senior management.
- Identify risks, implement corrective actions, and ensure sustainable

📌 Branch Sales Manager (Vapi)
🏢 Poonawalla Fincorp
📍 Vapi