This position is open with Bajaj Finance ltd.Culture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Recognize Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development.
Duties and Responsibilities
To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.Meeting the Target on Cost of Collections.
Ensuring meeting PI Targets within cost limit specified.Ensuring legal guidelines are complied for entire collection structure in letter and sprits.Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct.Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Keeping the write off per cent within risk pricing.Control GCL portfolio in terms of bucket flows.Handle customer issues escalations.Feed back on credit policy based on market conditions.Approve waivers on PI as per delegation matrix.Ensuring documented feedback and action taken on all cases in soft buckets.Ensuring adequate Feet on Streetavailability area-wise / bucket-wise / segment-wise.Manage and put support mechanism for legal / police issues.Ensuring audit queries are complied with
Required Qualifications and Experience
- Relevant Experience of 8 to 9 years.
- Demonstrated success achievement orientation.
- Excellent communication skills Negotiation Skills
- Strong bias for action driving results in a high performance workplace.
- Demonstrated ability to lead from the front excellent relati