13 Aug
|
Crowdnetic Technologies Private
|
Uppal
13 Aug
Crowdnetic Technologies Private
Uppal
Job Description: Customer Support Executive (US Blended Process)
About Us
Crowdnetic Technologies Private Limited is a subsidiary of FinMkt.Inc., New York is an unlisted private company incorporated on 18 January 2016 based out of in Hyderabad, Telangana.
FinMkt is revolutionizing buy now pay later (BNPL) and point of sale financing with a fully customizable, multi-lender, full credit spectrum SaaS solution. FinMkt’s award-winning, API-driven platform offers both end-to-end and modularized consumer financing and loan origination technology that empowers lenders, merchants and enterprise partners to control their own destiny with a customized solution tailored to their unique brand. FinMkt’s proprietary, omni-channel and product agnostic SaaS platform is optimized for the home improvement, healthcare and retail verticals.
From a cultural perspective, we believe that a team’s shared values are critical to success and are proud of our beliefs which centre around: honesty, integrity, passion, teamwork and loyalty.
If those values describe you (and you have permanently removed the words “impossible” and “can’t” from your vocabulary), then FinMkt is the place for you
Both our external and internal partners and clients demand responsiveness, creativity and dependability, and FinMkt’s finance team takes pride in delivering service that is second to none.
Job Title: Customer Support Executive (CSE)
Process: Blended (Voice, Email, and Live Chat)
Shift: Night Shift / US Shift (Typically matching EST/PST business hours)
Location: Uppal, Hyderabad
Employment Type: Full-time, work from office
Job Summary
We are seeking a energetic, highly versatile, and customer-obsessed Customer Support Executive (CSE) to join our
international support team. In this role, you will act as the primary interface for our US-based customers. You will be
responsible for resolving customer queries, troubleshooting issues, and maintaining high customer satisfaction (CSAT)
scores through voi
📌 Customer Support Executive (Uppal)
🏢 Crowdnetic Technologies Private
📍 Uppal