We Help the World Be Everyday Ready™

Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats quick with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by seasoned operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

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Role Summary
We are looking for an experienced
Senior Security Engineer
to support SailPoint Identity Security Cloud (ISC) Managed Services. The role is responsible for providing Level 2 (L2) and Level 3 (L3) operational support, ensuring platform stability, resolving complex technical issues, and delivering exceptional customer service. You will report to Lead Security Engineer.





Responsibilities
- Provide L2 and L3 operational support for SailPoint Identity Security Cloud (ISC)
- Troubleshoot and resolve complex incidents, service requests, and platform-related issues
- Perform configuration updates, connector management, workflows, transforms, rules, and lifecycle event troubleshooting
- Support application onboarding, provisioning, access requests, certifications, and identity lifecycle management
- Collaborate with engineering and development teams to resolve product and integration issues
- Engage directly with customers, lead technical discussions, and provide regular service updates
- Drive continuous service improvements, automation initiatives, and knowledge management activities
- Participate in root cause analysis (RCA), problem management, and implementation of preventive measures

Requirements
- 5+ years of overall experience in Identity and Access Ma

📌 Senior Security Engineer, SailPoint ISC (Bengaluru)
🏢 Cyderes
📍 Bengaluru