We are looking for a dynamic and result-oriented Academic Counselor to guide prospective students in choosing the right courses and career paths. The ideal candidate should have excellent communication skills, a passion for counseling, and the ability to convert leads into admissions.
Key Responsibilities:
- Counsel prospective students regarding courses, career options, and training programs
- Handle inbound and outbound calls, emails, and walk-in inquiries
- Provide detailed information about courses, fees, and career opportunities
- Follow up with leads and convert them into admissions
- Maintain accurate records of student interactions in CRM / ERP
- Coordinate with the academic and operations team for smooth onboarding
- Support students throughout the admission process
- Achieve monthly admission targets
Requirements:
- Bachelor’s degree in any discipline
- 1 –3 years of experience in counseling, sales, or customer service
- Excellent communication and interpersonal skills
- Strong convincing and negotiation abilities
- Basic knowledge of MS Office and CRM tools
- Ability to work under targets and deadlines