Job Requirements
About the Role

The Lead – Fraud Reporting is responsible for preventing fraud during transactions by collaborating with the Fraud Monitoring Committee, Audit, Compliance, Branch Banking, Retail and Wholesale Operations teams. The role is critical in mitigating organizational, reputational, and financial risks to IDFC Bank and its brand image. The role entails accountability for fraud detection and solutioning for Retail Liabilities products, investigating and reporting frauds during electronic transfers. The role bearer also serves as the Nodal Officer for fraud returns to the RBI and plays a vital role in ensuring the smooth functioning of the bank while helping achieve its larger organizational objectives.

Key Responsibilities

Primary Responsibilities
- Conduct diligent and rigorous 24x7 monitoring, reviews, and evaluations of mobile and internet banking services to limit customer liability.
- Ensure timely and accurate fraud reporting to appropriate authorities and regulatory bodies in adherence to regulations.




- Spearhead the early warning system to identify red flag accounts and provision losses.
- Lead fraud investigations based on logged incidents and conduct regular sampling checks to prevent potential fraud.
- Update the Central Fraud Repository and leverage it to recommend further measures for fraud spotting and mitigation.
- Investigate and report fraud instances including robberies or burglaries for branch and rural banking services.
- Collaborate with law enforcement agencies and police authorities to mitigate organizational and reputational risks.
- Partner with the Product team to recommend changes to products and policies to reduce fraud cases.
- Establish a risk management culture and harmonized frameworks across business and product teams.
- Oversee implementation of risk management policies, procedures, and controls ensuring regulatory and internal compliance.
- Design and deploy customer fraud awareness campaigns and initiativ

📌 Lead-Fraud Reporting (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai