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Job title:
Account Excellence Tech Adoption Lead

Function:
Clients & Industries

Sub‑Function:
Global Account Excellence

Overview
The Account Excellence Tech Adoption Lead is an integral member of the Global Client Excellence team, responsible for leading and accelerating the adoption of Account Excellence technology across EY’s global account landscape.

With solid and growing demand from Regions to automate account processes, improve data transparency, and scale adoption of account technology, this role provides a single‑point ownership for the delivery and adoption of Account Excellence tools (e.g. Account LENS and adjacent platforms).



It also plays a pivotal role in translating high level account tech requirements and feeding these to the Digital Engagement team to ensure the account technology roadmap aligns with end user needs.

Operating in a complex, matrixed, global environment, the role combines account management expertise, technology translation, and delivery leadership to ensure that account technology is:
- Strategically aligned to Account Excellence priorities
- Designed around real account team workflows
- Delivered at pace, with disciplined pilots and rollouts
- Embedded into BAU with clear ownership and measurable impact

The role partners closely with the Global C&I; Domains in particular Digital Engagement and Global Industry and works closely with Regions, Service Lines and priority accounts to drive consistency, momentum and data‑informed decision making across the end‑to‑end of the account lifecycle.

Purpose of the Role
The Account Excellence Tech Adoption Lead is responsible for driving ac

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