Key Responsibilities

1. Governance Framework & Process Institutionalisation

Design and roll out the GrayMatter Product Engineering governance framework from the ground

up – charter, operating model, decision rights, escalation matrix and forums (engineering

steering, portfolio review, monthly business review, weekly stand-ups across functions).

Establish a unified process taxonomy across Product Mgmt, Delivery, Onboarding & Support,

Analytics, Marketing, DevOps and Reliability – with explicit hand-off contracts, RACI, DoR/DoD and

entry/exit criteria for each stage.

Institutionalise project lifecycle standards: intake, sizing, prioritisation (RICE / WSJF), kick-off,

sprint cadence, milestone reviews, go-live readiness and post-go-live closure.

Codify everything in living, well-versioned process playbooks; sunset legacy / ad-hoc practices

through a deliberate transition plan rather than overnight mandates.

Run a quarterly governance audit – measure compliance, identify drift, and feed corrections back

into the framework.

2. Planning, Tracking & Resource Loading





Own the integrated planning calendar for the Product Engineering group – quarterly OKRs,

release planning, sprint planning, capacity planning and major customer milestones –

synchronised across all verticals.

Build and maintain a single source of truth for work-in-flight – initiatives, projects, epics,

dependencies, milestones, RAID – using tools like Jira / Asana / Smartsheet

Establish resource loading and demand-supply forecasting across roles (engineering, QA, product,

design, DevOps, support) – including bench tracking, allocation, billability, and skill-gap signalling

for hiring.

Drive cross-functional dependency management – proactively surface conflicts between

roadmaps, customer commitments and platform initiatives, and broker resolutions before they

become escalations.

Track and report on plan-vs-actual at every level – sprint, release, project, portfolio – with crisp

variance c

📌 PMO Lead (Bengaluru)
🏢 Premium
📍 Bengaluru