ABOUT ROCKETLANE

Rocketlane is a fast-growing, innovative SaaS company making waves in professional services automation (PSA) and customer onboarding.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to manage client projects, resources, time, and billingreducing chaos and boosting customer satisfaction across industries.

We’re a close-knit team of 100+ passionate professionals, building a product teams love to use. Backed by topinvestors likeInsightPartners,8VC,Matrix Partners, NexusVenture PartnersandInsightVentures,we’re scalingfastandnow’s theperfect timetojointherocket ship.

THE ROLE

We're looking for a Senior Analyst for our billing and receivables operations. You'll own the full subscription lifecycle in Chargebee and drive the end-to-end Accounts Receivable process from subscription activation through cash collection.

WHAT YOU'LL DO

Subscription & Billing Operations
- Own the end-to-end subscription lifecycle in Chargebee new setups, plan changes, upgrades, cancellations, credits, and refunds





• Perform daily reconciliation between HubSpot closed-won deals and active Chargebee subscription • Manage failed payment recovery through dunning workflows and direct customer outreach • Partner with Sales and CS teams to resolve deal conflicts, contract discrepancies, and billing queries • Ensure data integrity in Chargebee ensuring customer records, subscription configurations, pricing, and billing details are accurate, complete, and audit-ready at all times.
- Produce monthly MRR/ARR reporting recent business, expansion, contraction, and churn with clear waterfall analysis

Tax Compliance (Avalara & Chargebee)
- Manage the Avalara AvaTax integration in Chargebee product tax codes, nexus configurations, and customer exemptions.
- Reconcile tax collected in Chargebee against Avalara's jurisdiction-level liability reports monthly

Accounts Receivable & Collections
- Produce weekly AR aging reports and proactively escalate overdue

📌 Senior Analyst – Billing (Chennai)
🏢 Rocketlane
📍 Chennai