Our training sales come in through multiple channels and as we scale, were looking for an Invoice Specialist to make sure every invoice, across every channel, is accurate, timely, and built on clean data. Youll work directly in Business Central (BC) and ADM (Administrate), owning the invoicing process from validation through resolution and going a step further by tracking what the numbers are telling us and why issues recur in the first place.
This role suits someone whos detail-obsessed and systems-fluent, who doesnt just follow a process but improves it someone who understands how invoicing ties into cash flow, spots patterns behind recurring discrepancies, and is comfortable making judgment calls without needing to be micromanaged.
Key Responsibilities
*Invoicing Accuracy*
- Validate, process, and reprice invoices across Business Central and ADM
- Review incoming documents for completeness and accuracy before processing
- Resolve discrepancies by working directly with internal stakeholders, documenting every interaction and following up as needed
*Analysis Insight*
- Understand how invoice processing impacts business cash flow, and act with that context in mind
- Monitor and report on key invoice processing metrics accuracy, timeliness, exception rates
- Identify patterns in invoice discrepancies and conduct root cause analysis on recurring issues
*Process Standards*
- Apply SOPs consistently, and flag or build improvements where they fall short
- Standardize invoicing practices across sales channels
- Make sound, independent decisions on edge cases, escalating only when it truly matters
*Collaboration Reporting*
- Partner across teams to keep upstream sales data clean and invoice-ready
- Prepare and share information related to care services and providers as needed
We are looking for
- A graduate degree in a non-technical field (e.g., B.A., B.Com)
- 4+ years of back-office operations experience in financial services, specific to invoice creation and manag
📌 Invoice Specialist (Chennai)
🏢 APM Terminals
📍 Chennai
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