CE KEY ACCOUNTS TECHNICAL HEAVY LINE (Pune Division)

CE KEY ACCOUNTS TECHNICAL HEAVY LINE (Pune Division)

13 Aug
|
CNH
|
Pune Division

13 Aug

CNH

Pune Division

About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose




To provide technical support to dealers/customers for Key Accounts & Heavy line products [MG/DZ/Chex] in assigned region. To provide timely solution on technical concerns to ensureup-time & customers’ satisfaction. To drive NPS, Parts and lube business in given area.

Key Responsibilities
Reporting on all technical issues thru THD, support to CPM team for driving solutions.Planning special tools for dealers based on machine population.Help dealers in troubleshooting problems remotely and visit field when complaint is open beyond 48 hours.Developing a capable service team at dealer level to handle HL productsTrain dealers on e-tool usage, telematics and various relevant portals.Manage site support thru site posted engineers.Maintain uptime, MTTR, NPS in given area and achieve revenue targets – Parts, Lubes, service contracts, attachments.Involve in right parts inventory planning at dealer points, and customer sites.Conduct in office training to customer staff.Plan & maintain flo

📌 CE KEY ACCOUNTS TECHNICAL HEAVY LINE (Pune Division)
🏢 CNH
📍 Pune Division

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