We are seeking a talented individual to join our E
mployee Health & Benefits t
eam at Marsh Risk India, a Marsh business. This role will be based in Hyderabad. This is a hybrid role that has a requirement of working at least three days a week in the office.
We will count on you to:
- Responsible for developing new clients and servicing existing clients.
- Studying the client's existing portfolio and consulting the client in managing their risks.
- Doing gap analysis of the existing policies, suggesting better terms and negotiating the same with the insurers.
- Client Retention to be maintained at 100%
- Responsible for
preparing proposals for client’s presentations and assisting the clients with roadshows.
- Engaging with clients for completion of Marsh Quarterly/ Annual Client Satisfaction Surveys
- Booking and Invoicing of Business on Time.
- Co-ordination with other practices of Marsh with collaboration approach for exploring portfolio level penetration in client relationship (Cross sell for other Non-EB portfolios)
- Interacting with all relevant risk insurance markets and sourcing the best solutions for our clients.
- Ensuring all the documentations and policy issuance is as per the SLA discussed.
- Renewal tracking and ensuring timely reminders are sent to the clients for premium payment to ensure insurance continuity.
- Providing continuous assistance to our clients with regard to any query related to claims.
- Coordination with all the internal stakeholders for execution of deliverables for the clients.
- End to End monitoring and execution of responsibilities ie. On boarding to renewal of clients.
- Coaching and Mentoring of team members.
What you need to have:
- 8+ years of experience in insurance industry, insurance broking or TPA.
- Ability to manage diverse client Cultures of Indian Corporate, MNC Corporation and PSU clients.
- Domain knowledge preferred.
- MBA from a