About The Role

We are looking for a proactive and customer-focused Sales Executive to become the relationship owner for our clinic. Your primary responsibility will be to nurture prospective and existing clients, build long-term relationships, and ensure a consistent flow of appointments and walk-ins for our doctors and consultants.

You will manage the complete client journey—from the first enquiry to the clinic visit—while delivering an exceptional customer experience. As a secondary responsibility, you will support basic clinic operations by helping maintain stock and operational hygiene.

Key Responsibilities

Build and nurture relationships with new and existing clients through regular follow-ups and personalized communication.
Manage all enquiries received through calls, website, social media, walk-ins, referrals, WhatsApp, and marketing campaigns.
Convert enquiries into clinic appointments and maximize lead-to-visit conversions.
Ensure every lead receives timely attention and that no enquiry remains unattended.




Coordinate tele-consultations with doctors or the Branch Manager whenever required.
Follow up with missed appointments, inactive clients, and existing clients to generate repeat visits and consultations.
Identify opportunities for package renewals, cross-selling, and upselling based on client needs.
Maintain accurate client records, follow-up remarks, and lead status in the CRM (SalesMax, Zenoti, or similar software).
Confirm appointments, minimize no-shows through reminder calls, and provide qualified guidance on treatments, services, pricing, and offers.
Collaborate closely with doctors, consultants, and the Branch Manager to achieve clinic revenue and consultation targets.
Generate daily and weekly reports on lead management, appointments, and conversions.
Support clinic operations by maintaining stock records, monitoring inventory, ensuring operational hygiene, and keeping the clinic customer-ready.

Skills & Qualifications

Excellent communica

📌 Sales Executive (India)
🏢 Berkowits Hair & Skin Clinics
📍 India