Role Description

UST Title –Associate III - BPM

Who We Are

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary

Key Responsibilities

Job Description - Analyst / Sr. Analyst

Process: Product Config (US Healthcare - Payer)

Experience: 5+ Years (Mandatory)

Shift: 5:30 PM - 2:30 AM IST (Night Shift)

Work Mode: 5 Days Work from Office

Location: India (Trivandrum /Chennai)

Joining: Immediate

Role Summary

We are looking for a Product Config Analyst to support US Healthcare operations in a BPO environment. The role focuses on creation, validation, and maintenance of member-facing benefit documents (Contracts & Booklets) aligned with benefit configuration and product setup.



The candidate must have strong benefit interpretation skills and hands-on experience in payer-side configuration and documentation processes.

Key Responsibilities

Contract & Booklet Creation
Create Product Setup documents & designs
Develop document components such as:
Schedule of Perks (Copay, Deductible, Coinsurance)
Riders and benefit sections
Preventive schedules and plan details
Ensure documents meet client formatting, regulatory, and compliance standards
Benefit Configuration Alignment
Interpret benefit designs from product configurator / payer systems
Convert system configurations into accurate member-facing documents
Validate cost share elements against configured benefits:
Copay / Coinsurance / Deductible / OOP
Ensure alignment across configuration, schedule, and filing documents
Validation & Quality Assurance
Perform QA validation of contracts and booklets before production release
Conduct checks such as:
Schedule vs Product Config comparison
Filing vs Template validation
Maintain high accur

📌 Associate III (Chennai)
🏢 UST
📍 Chennai