Job Purpose

The role will be responsible for ensuring service up time, maintain SLA and
execute Service improvement plan for complete Mumbai IP network

Key Result Areas/Accountabilities

Key Accountabilities:

* Thorough understanding of IP Packet flow, OSI layers
* Out of box thinking and excellent problem solving skills during
troubleshooting,
* Able to handle tremendous work pressure
* Overall knowledge of service layer on CEN, IPRAN and FLDS
* Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR),
ECI (1300/1050/1800) and Juniper routers.
* In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN,
* Understanding of Access, PRE-AGG, AGG and core network in terms of services
and connectivity
* Understanding of 2G/3G/4G
* Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with
IP network at CORE and pre-agg
* MPLS Traffic Engineering, LDP, RSVP, Segment Routing
* Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP,
LACP)
* Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)




* Wireshark analysis and packet capture
* To assign quality tasks to vendors/ engineers/ managed partners for meeting
best results.
* Evolve SLA and KPI driven operations across circles to provide best in class
customer experience for Business team on Service ops Domain.

Core Competencies, Knowledge, Experience

* 4 to 10 Years’ experience in the field of IP Networking
* Demonstrate experience of working in Telecom Service delivery function.
* Experience with Data Networking platforms and Enterprise products & Services.
* Vendor governance / resource utilization.
* CCNA is must in R&S; ,
* CCNP –preferred

Must have technical / professional qualifications

* B.E
* Effective communication and interpersonal skills
* Proactive in approach with positive attitude
* Able to handle pressure
* Balanced in handling emergencies.
* Experience in virtual team management
* Positive Stakeholders Management skills

📌 Manager - IP Operations (Mumbai)
🏢 Vodafoneidea
📍 Mumbai