Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership.
It is India’s leading telecom service provider. The Company provides pan India
Voice and Data services across 2G, 3G and 4G platform. With the large spectrum
portfolio to support the growing demand for data and voice, the company is
committed to deliver delightful customer experiences and contribute towards
creating a truly ‘Digital India’ by enabling millions of citizens to connect and
build a better tomorrow. The Company is developing infrastructure to introduce
newer and smarter technologies, making both retail and enterprise customers
future ready with creative offerings, conveniently accessible through an
ecosystem of digital channels as well as extensive on-ground presence. The
Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange
(BSE) in India.

Role

Store Manager

Job Level/ Designation

Manager

Function / Department

Retail

Location

Gorakhpur

Job Purpose

* Overall responsibility for activities at a Vi store spanning customer
service,



store-level sales and revenue targets across all products (voice –
post-paid/ prepaid, data etc.)
* Execute marketing promotions, display and store experience schemes

Key Result Areas/ Accountabilities

Sales

* Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS,
handsets etc.) at a Vi store
* Ensure and monitor quality of acquisition through the store
* Revenue -Deliver revenue targets for the store
* Increase revenue per footfall by aiding customers’ purchase decisions

RoI

* Achieve profitability (Return on investment) targets for the store
* Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Customer Service

* Manage churn and achieve customer satisfaction for walk-in customers

Store Management

* Ensure adherence to store processes in terms of documentation and systems
* Ensure infrastructure / store upkeep
* Maintain availability of stock at the store while a

📌 Manager-Retail Store Operations (Gorakhpur)
🏢 Vodafoneidea
📍 Gorakhpur