About ACA:

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

Position Summary

The Collections Assistant Manager is responsible for overseeing day-to-day collections activities, ensuring timely recovery of outstanding receivables, and supporting cash flow optimization. This role involves managing a team, driving process improvements, maintaining strong customer relationships, and ensuring adherence to company policies and controls.

Job Duties

1. Oversee and manage the end-to-end collections process for assigned portfolios
2. Ensure timely follow-up on overdue invoices and drive reduction in Days Sales Outstanding (DSO)
3. Monitor aging reports and prioritize high-risk accounts
4.



Review customer accounts on a periodic basis including performance of customer reconciliations
5. Handle escalated collection cases and negotiate payment plans where required
6. Supervise, mentor, and guide a team of collections analysts/executives, and Set performance targets and conduct regular performance reviews
7. Ensure workload allocation and productivity optimization
8. Build and maintain solid relationships with key customers and collaborate with internal teams (Sales, Customer Success, Billing, AP) to resolve disputes and improve collections efficiency
9. Prepare and review weekly/monthly collections reports and dashboards
10. Identify opportunities to streamline collections processes and enhance efficiency
11. Work closely with cross-functional teams to ensure timely resolution of discrepancies

Required Education and Experience

1. 8-10 years of experience Accounts Receivable and collections
2. Prior experience in a

📌 Assistant Manager, Collections (Pune)
🏢 ACA Group
📍 Pune