JOB PURPOSE AND IMPACT

* The Qualified, Application Development job maintains, integrates and
implements software applications within the organization. With limited
supervision, this job performs moderately complex software application
testing, quality assurance, configuration, installation and support to ensure
smooth, stable and timely implementation of new software and updates to
installed applications.

KEY ACCOUNTABILITIES

* Good experience on end-to-end implementation lifecycle of one or more modules
on ServiceNow platform (ITSM/HSRD/SPO/ITOM/ITAM/SPM etc)
* Show a strong willingness to learn and explore new technologies, including
AI-enabled tools.
* Ability to transform business requirements into technical implementation with
Platform friendly OOB solutions
* Participate in Agile team activities, contribute to assigned user stories,
and help deliver quality work on time.
* Good troubleshooting skills for configuration issues and build scalable and
robust solutions.
* APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application




configurations to meet user and business requirements while developing and
recommending improvements to standard and moderately complex application
support processes and procedures.
* APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration,
testing and deployment of fixes or updates for application version releases.
* USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with
users and responds to standard and moderately complex application support
requests and needs.
* APPLICATION SUPPORT: Conducts advanced and complex application support
activities to deliver on business outcomes.
* STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including
developers, product managers and business partners to ensure configurations
align with standards and project goals.
* INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming
incident tickets and user requests.
* VENDOR MA

📌 ServiceNow Developer (India)
🏢 Cargill
📍 India