Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position
to help our customers realise their dreams and ambitions. As a market leader in
the consumer banking business, DBS has a full spectrum of products and services,
including deposits, investments, insurance, mortgages, credit cards and personal
loans, to help our customers realise their dreams and aspirations at every life
stage. Our financial solutions are not only the best in the business – they were
made just for you.

Responsibilities

* Ensure compliance with all applicable regulations and bank policies for all
processes related to banking transactions
* Process cash transactions, transfer transactions and clearing of instruments
* Receipt & processing of cheques, demand drafts, dividend warrants, pay orders
& other instruments, bills for deposits up to authorized limits
* Process requests for new account opening, transaction updation etc., either
jointly with an officer or independently, upon specific authorisation in this
regard




* Process customer service requests, Respond to customer service account
inquiries such as account balances, transaction details, statements and
fees/charges.
* Address customer queries and grievances within the defined timelines and
escalate when required to the appropriate authorities

Requirements

* 2-4 years Banking Experience
* Graduate preferably Banking/Commerce
* Excellent interpersonal and communication skills
* Ability to build strong relationships with clients.
* Responsible
* Ability to meet deadlines.
* Knowledge about internal/external regulations.
* Valuable Computer Knowledge

Apply Now

* We offer a competitive salary and benefits package and the professional
advantages of a dynamic environment that supports your development and
recognises your achievements.

Location:

Ulaibettu

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

📌 Officer, Customer Service Officer, Consumer Banking Group (Mangaluru)
🏢 DBS Bank
📍 Mangaluru