POSITION SUMMARY...

The Systems Administrator – Technology Operations is responsible for supporting
day-to-day control room operations, including batch processing, system
monitoring, and incident management within a mainframe environment. This role
ensures system stability, supports critical business processes, and escalates
issues appropriately to maintain SLA compliance. The associate works closely
with senior team members and SMEs to troubleshoot issues, execute operational
procedures, and provide timely support to internal customers.

WHAT YOU'LL DO...

About the team
Our team is dedicated to driving innovation and operational excellence within
Walmart Global Tech. Associates on shift are responsible for ensuring that our
critical batch flows run successfully and are completed before their Service
Level Agreements (SLAs). Team members monitor over 250,000 jobs daily, working
collaboratively to ensure all restarts and validations are performed with 100%
accuracy prior to any restart. Additionally, associates maintain the stability
and health of mainframe systems,



implementing maintenance and upgrades as
needed. ServiceNow is utilized for incident logging and tracking, supporting
effective resolution and documentation of operational issues

What You’ll Do

* Perform daily control room operations, including monitoring alerts, handling
batch job abends, and managing incidents in accordance with SOPs.

* Execute Control-M activities such as holding, releasing, and restarting jobs.

* Monitor batch flows and escalate issues to ensure SLAs for critical processes
are met.

* Monitor z/OS systems, review logs, and perform initial troubleshooting;
engage next-level support when required.

* Execute operational procedures including IPLs (Initial Program Loads),
maintenance implementations, and task restarts (bounce activities).

* Monitor system health using tools such as Chronos and report issues to senior
leads or SMEs as needed.

* Create, update, and manage incident t

📌 SYSTEMS ADMINISTRATOR, TECHNOLOGY OPERATI (Chennai)
🏢 Walmart
📍 Chennai