Role Definition: The Logistics Manager is accountable for supervising and executing daily logistics operations to ensure timely, protected, and compliant pickup and delivery of diagnostic samples across assigned zones. The role involves managing in-house riders, EV drivers, and third-party logistics (3PL) providers while adhering strictly to SOPs, biosafety norms, route plans, and cost-efficiency guidelines.
Key Deliverables
- On-time delivery of samples within shift and route-wise TAT
- Adherence to logistics SOPs (biosafety, packaging, scanning)
- Timely roster and shift execution with minimal deviation
- Zero sample damage, leakage, or misplacement incidents
- Rider-wise performance and vehicle compliance reporting
- Coordination and reporting on 3PL daily execution with exception handling
Tasks and Activities
Route & Shift Execution
- Prepare and approve daily/weekly rider rosters for all zones.
Assign and brief all delivery executives on route plans every morning. Ensure coverage throughout the day pickups as per the defined plan.
- Real-time coordination with riders for delays, rerouting, or missed pickups. Maintain a standby resource pool for emergencies or rider absenteeism.
- Review route-wise pickup/drop sequencing for mileage and TAT optimization.
- Verify daily rider check-in and checkout compliance via the Logistics App. Conduct daily tracking of rider route plan adherence. Intervene in real-time for missed pickups or delayed deliveries.
- Monitor end-to-end sample movement from pickup (POC/Branch/SIS) to receipt at Laboratory.
- Review scanning and handover logs at each critical checkpoint. Ensure zero deviations from the cold chain and biosafety SOPs
- Submit daily summary of route execution, rider delays, route deviations, and exceptions
Rider, Fleet & Resource Management
- Perform Daily readiness checks for vehicle hygiene, ID card, unifor
📌 Logistic Manager (Jaipur)
🏢 Dr. B. Lal Clinical Laboratory
📍 Jaipur
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